We take the protection of your private sphere very seriously. To provide you with the assurance you require when visiting our websites, we strictly observe the legal regulations with regard to the processing of your personal data. You will find detailed information on how we handle your data in the following.
1. Who is responsible for processing your data?
Rokaflex GmbH, Meiendorfer Amtsweg 10, 22145 Braak is responsible for processing your data when you visit this website.
You can contact the person responsible for privacy at Rokaflex GmbH at the above-mentioned postal address and by sending an e-mail to:
2. When do we gather data about you?
We gather a certain amount of data to enable us to provide you with content appropriate to your needs. You can visit our websites without having to divulge any personal details. Only technical access data is stored in so-called server log files, including the name of the file requested, the date and time of the query, the volume of data transmitted and the provider making the inquiry, for example. This data is evaluated solely for the purpose of ensuring trouble-free operation of the site and to improve the content.
Specifically, we gather personal data
- from subscriptions to our newsletter
- in contact forms
- on registration for our software Rokaflex Rooftop and Rokadim
- from online job applications
The particular data gathered in each case can be seen from the applicable input forms. We use the data you enter for contract performance, for the provision of services and for processing your inquiries.
3. For what purposes is your data used?
3.1 For the fulfillment of contractual obligations (Art. 6 Para. 1 Point b GDPR)
Through the use of your data, Rokaflex GmbH aspires to provide you with the best possible service. We have a responsible attitude towards handling your data. Specifically, we use your data
- for processing your service requests
- to send you our e-mail newsletter if you have ordered it
- to create a user account for the use of our software Rokaflex Rooftop and Rokadim
3.2 In connection with the weighing of interests (Art. 6 Para. 1 Point f GDPR)
We may also use your data in the context of a weighing of interests to safeguard the legitimate (generally economic) interests of our company or of third parties; wherever possible the data will be processed in pseudonymized or anonymized form. This is done for the following purposes:
- monitoring, optimization and further enhancement of services and products
- advertising activities, market and opinion research
- assertion of legal claims and defense in the case of legal disputes
- detection, prevention and prosecution of criminal offenses
- to guarantee the security and operational reliability of our IT systems
3.3 By reason of your consent (Art. 6 Para. 1 Point a GDPR)
Insofar as you have given your consent for us to process your data, the respective consent forms the legal basis for the processing covered by the consent. This applies in particular to any consent to telephone or e-mail marketing you may have granted. You can withdraw your consent at any time with effect for the future. It is possible to unsubscribe from the Newsletter at any time, either by sending a message to the above-mentioned contact addresses or using a link provided for this purpose in the Newsletter.
3.4 For the fulfillment of legal obligations (Art. 6 Para. 1 Point c GDPR)
We are bound by various legal obligations, e.g. legal obligations to preserve business records.
4. Passing-on of your data
Insofar as these service providers process your data outside the European Union, this may result in your data being transmitted to a country that does not apply the same privacy protection standards as the European Union. In such cases we will ensure that the recipients of your data guarantee a level of privacy protection equivalent to that of the European Union, either by contractual means or in some other form. You are entitled to request a copy of these guarantees.
5. Security of your data
As a safeguard, your data will be transmitted in encrypted form (SSL / HTTPS), using the latest secure encryption techniques. We also employ technical and organizational means to secure our websites and other systems to prevent the loss, destruction, accessing, manipulation, and distribution of your data by unauthorized persons.
On various pages we employ cookies to make our website attractive to visit and to permit the use of certain functions. These are small text files that are stored on your end device. Some of the cookies we use (so-called session cookies) are deleted again at the end of the browser session, in other words when you close your browser. Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies). You can adjust your browser settings so that you are informed about the placement of cookies and can decide on a case-to-case basis whether to accept these, or to refuse the acceptance of cookies in certain cases or in general. The functionality of our website may be restricted in the event of non-acceptance of cookies.
7. Analytical web services from Google (Universal) Analytics
This website uses Google (Universal) Analytics, an analytical web service provided by Google Inc. (www.google.de). Google (Universal) Analytics employs methods that permit analysis of how you use the website, including so-called “cookies”, text files that are stored on your computer, for example. The information generated on your use of this website is generally transmitted to a Google server in the USA, where it is stored. Through activation of IP anonymization on this website, the IP address will be abbreviated prior to transmission within the members states of the European Union or in other states that are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. No connection will be established between the anonymized IP address transmitted by your browser when using Google Analytics and other Google data. You can install a browser plug-in that prevents the gathering and processing of the cookie data by Google. You can download the browser plug-in here: https://tools.google.com/dlpage/gaoptout
8. Use of Google web fonts
9. Use of Google Maps
Our websites use Google Maps to visually present geographical information. On using Google Maps, Google Inc. also captures, processes and makes use of data on the utilization of the map functions by visitors. Further information on data processing by Google can be found at: https://policies.google.com/privacy.
10. Newsletter software from rapidmail
To subscribe to the newsletter offered on our website, you can register via our form. We use the so-called double-opt-in procedure: A confirmation e-mail is sent to your specified e-mail address with a request for confirmation. Registration will not take effect until you click on the activation link contained in the confirmation email. We use your data transmitted to us exclusively for the dispatch of the newsletter, which may contain information or offer. We use rapidmail to send our newsletter. Your data will therefore be transmitted to rapidmail GmbH. It is the rapidmail GmbH prohibited to use your data for purposes other than sending the newsletter. A passing on or a sale of your data is not allowed to rapidmail GmbH. rapidmail is a German, certified newsletter software provider, which was carefully selected according to the requirements of the DSGVO and the BDSG.
11. When will your data be deleted?
If necessary, we process your personal data for the duration of our business relationship, including the initiation and execution of a contract. In addition, we are subject to various storage and documentation obligations, which u. a. from the Handelsgesetzbuch (HGB) and the Abgabenordnung (AO). The retention period for storage and documentation specified there are up to ten years beyond the end of the business relationship or the pre-contractual legal relationship. The cancellation of your customer account is possible at any time while maintaining the legal retention periods and can be done by an informal message to the contact mentioned above.
12. What are your privacy protection rights?
Insofar as Rokaflex GmbH processes your data in the context of a weighing of interests, you can object to such processing. If you lodge a protest, your data will no longer be processed, unless the company responsible can furnish proof of compelling legitimate grounds for processing that outweigh your interests, rights and liberties, or insofar as processing serves the purpose of asserting, exercising or defending legal claims.
As at: Mai 2018